Which best describes your role?

Researcher

How many years have you been conducting research?

1 to 3 years

Which best describes your organisation?

Startup/Tech

How many people work at your organisation?

500+

How many people conduct research at your organisation?

2 - 5

What type of research do you conduct?

Interviews, Surveys, Usability testing, UX Benchmarking, Journey Mapping, Focus groups, Card sorting

What tasks do you tend to do outside of research?

Business analysis/strategy, Facilitating workshops

When in the product/service cycle does your organisation conduct research?

Before design/prototype, During design/prototype, After launch, During development

How often do your stakeholders know about your research and use it in decision making?

Very often

How do you segment your customers?

Other

What is the most important goal of your research program?

Validating early stage solutions (prototype, mockups, services)

Which of these two options is more important to you? (Answer on a scale)

50% Fast, timely research

Which of these two options is more important to you? (Answer on a scale)

50% High quality research output

Which of these two options is more important to you? (Answer on a scale)

50% Accurately researching the customer

How important is researching accessibility and diverse groups to you?

Somewhat